Q: How should I clean the laboratory water bath?
Lab professionals cannot entirely rely on chemicals that have anti-contamination properties, and it is important to thoroughly clean the device manually. Follow the cleaning guidelines detailed in the manual.
If you do not have access to specific cleaning instructions, feel free to contact us.
When cleaning the water bath, ensure you’re using the right water. Do not use tap water since it contains various ions and minerals, which may cause corrosion in your device’s stainless steel material. Distilled or de-ionised water is the best option.
To reduce the likelihood of algae, bacteria or fungus from developing in the device, make sure to institute and strictly follow a cleaning schedule.
Q: How do I make a purchase?
On our website, select a product category and click on a specific model. Then click on “Get a Quote” within the product page and send us your contact details.
You will receive a notification about your inquiry, and a staff member will contact you as soon as possible.
However, if you prefer reaching out to us directly, call us on +61 2 46660010 or email us at [email protected]
Q: How do I pay for equipment purchases?
We have a number of financing options to choose from. Please contact us and our team will be more than happy to help you select the ideal mode of payment.
Q: If I experience troubleshooting problems with the device, how I can resolve them?
We will provide technical support to help you resolve any issues. Additionally, we will offer advice on the best ways to maintain your water bath.
Our team takes pride in our excellent after-sales support for customers. We’re just a call or an email away so feel free to reach out to us anytime you need help.
